Conflict can cost your company more than simply stress and hassle
A recent report by the Department of Trade and Industry (DTI) (CLICK HERE to read the report) confirms that workplace conflict, from sex and race discrimination to team disputes - is the single most draining issue faced by businesses today. Additionally, in February 2007 CIPD (Chartered Institute of Personnel and Development) competed a survey entitled Managing Conflict at Work. It is an analysis is based on replies from 798 UK organisations employing in total more than 2.2 million employees. - The findings were dramatic, and leads conclusively to what many have been saying for years; mediation is the way forward in workplace matters. The facts are startling;
In 2007 the average costs of conflict include: >350 days a year of management time > A crippling £20,000 per year in tribunal costs. >Hidden monetary expense including lowered productivity, decreased staff motivation and increased sick days >New staff recruitment and training costs
International conflict avoidance training that pays for itself:
The Mediation Agency offers workplace mediation training for staff managers, human resources, business owners and employers to educate them in improving workplace relationships. Our bespoke training will ensure: >Improved relationships: the team will realise that the employer cares enough to spend time and money on training. > Enhanced understanding between team members. > Increased productivity. >Ability to handle conflict situations.
Contact us to discuss one day courses and seminars, tailored to your company's needs.
Contact us for more details of our upcoming 40-hour Mediation Training courses.
The Mediation Agency offers a preventative solution that
will be as welcomed by the workforce as by management.
Using many of the principles and psychologies of mediation, workplace conflict avoidance teaches companies how to deal with misperceptions in a confidential environment, with the guidance of a neutraladult peer or external mediator, before the issues lead to a greater misunderstanding or create out-of-control disputes.
Click here to view video footage of Dr Frank Hanna explaining to students the meaning of "good faith" to mediation and conflict avoidance.
Choose from one day courses, seminars and staff retreats tailored to suit your company's needs,
or advance register for our Spring 2008 Mediation Training courses.
Worldwide bespoke conflict avoidance courses with the world's first doctor of mediation and the former director of education for New York State Dispute Resolution Association. Click Here to print and read our latest brochure to share with colleagues.
Nancy Peterson Frank Hanna
Click on the below links for videos by the founders regarding important workplace conflict questions:
