professional mediation services & training
The Mediation Agency is accredited / recognised by the below institutions:
Read a chapter from Frank Hanna's book
Click Here or purchase below for ¬£11.50 (price includes postage)
The Mediation Dictionary a helpful on-line resource for mediation and alternative dispute resolution terminology. (Or use the PDF version below.)
General Mediation Reports, Surveys, Knowlege and Information:
Caucus on line publication about the world of mediation - Mailing List Sign-up --------------->
The CIPD Survey (Chartered Institute of Personnel and Development) entitled, Managing Conflict at Work, is an analysis is based on replies from 798 UK organisations employing in total more than 2.2 million employees.
The Isle of Man report, presented by the Council of Ministers in June 2007, recommends the introduction of a mediation service in association with their legal aid programme. [See pages 6 - 3.1 and 7 - 3.1.4 found in the PDF report link above.]
DTI Department of Trade and Industry report on the incidence of workplace conflict.
(Includes a recommendation to the UK government that radical changes be implemented.)
Helpful Mediation Forms & Documents
Mediated Agreement; This is a typical form style of agreement that is often used in community mediation programmes.