Training in conflict avoidance is truly preventative medicine for employers and their staff. Obviously even the most thorough training cannot guarantee that you or your organization will never have incidence of workplace conflict or related problems. Creating an atmosphere of awareness that an employer is doing all that is possible to prevent potentially critical employment issues is as important as the actual training. It states clearly that the employer cares - and shows forethought into the security of both business and employees. Not doing so leaves both company and staff open to dysfunctional departments, loss of employees and even lawsuits.
